Download doesn't work

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Wed Aug 28, 2013 12:27 pm

  • I've donated 10,-€ to you and I got an EMail with an Download-Link.

    This Link doesn't work for me.

    It shows the following Error Message:

    An error occured when downloading this file. Please contact the seller with the following information:

    PayPal File Download error occurred. Error: WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => A valid URL was not provided. ) ) [error_data] => Array ( ) )

    This usually happens because your server configuration is not set up to serve large files. Before you contact support, please refer to the following documentation and change your Download Method in Settings: http://yesplugins.com/jump/help-wperror


    I tried it with several computers on different places, each time wih different Browsers and network settings, but no success.
    The reference to http://yesplugins.com/jump/help-wperror also doesn't work.

    Am I the only one that does have this problem or is your download link broken?


    With best regards

    Azrael
    Azrael
    Donator
     
    Posts: 2
    Joined: Tue Aug 27, 2013 7:52 am

Wed Aug 28, 2013 1:51 pm

  • I have donated the 30 €, but there was no E-Mail until now.

    Let us just try some more days of patience ;) . Maybe the downloadable alpha version is not yet finished. ( would be happy about any build, to be honest, just testing and reporting any bugs/ strangeness / ideas , since i have holidays anyways =) )

    Was the e-mail sent to your paypal address?
    Draganter
    Donator
     
    Posts: 16
    Joined: Fri Aug 23, 2013 7:52 pm

Wed Aug 28, 2013 3:28 pm

  • Hi Azrael and first of all thanks for the donation!!
    Sorry for the inconvenience but we still don't have the download ready. As a first aid kit we will prepare for you and other users that already donated Dropbox or similar download ASAP - until the end of the week. When it is ready you will get an email with the link and other necessary details.
    My colleague and me just came back from the Gamescom trip and doing our best to prepare the DL link and other web content to be more clear.

    Tnx for the understanding and BR
    miro@3dea
     
    Posts: 36
    Joined: Thu Jul 04, 2013 4:17 pm

Wed Aug 28, 2013 4:01 pm

  • Hi Draganter and tnx for the support too!!
    miro@3dea
     
    Posts: 36
    Joined: Thu Jul 04, 2013 4:17 pm

Thu Aug 29, 2013 9:46 am

  • Draganter wrote:Was the e-mail sent to your paypal address?


    Yes it was
    Azrael
    Donator
     
    Posts: 2
    Joined: Tue Aug 27, 2013 7:52 am

Mon Sep 02, 2013 11:20 pm

  • Hello,
    I donated today the 30 € and I got the same problem as Azrael :
    Error: WP_Error Object ( [errors] => Array ( [http_request_failed] => Array ( [0] => A valid URL was not provided. ) ) [error_data] => Array ( ) )

    So what do I have to do to get the right version?

    Greetings MrGedoenz
    MrGedoenz
    Donator
     
    Posts: 3
    Joined: Sun Aug 25, 2013 11:41 pm

Tue Sep 03, 2013 2:15 pm

  • Hey Dalmat,
    I recieved your pm, and the problem isn't solved yet, but I'm not authorized to send messages.

    Greetings MrGedoenz
    MrGedoenz
    Donator
     
    Posts: 3
    Joined: Sun Aug 25, 2013 11:41 pm

Wed Sep 04, 2013 1:10 pm

  • We are still working on our own file server, so things are rough..
    If our users still have problems, please PM us, so we can sort it out ASAP.

    We will send you the download link by email, and serial/s too..
    User avatar
    Dalmat
     
    Posts: 135
    Joined: Thu Jul 04, 2013 1:25 pm

Tue Feb 09, 2016 2:18 pm

  • I have tried downloading it several times. It wasn't in the download folder or in the download window. I don't know what happened but it finally worked.
    JacobVR
     
    Posts: 3
    Joined: Tue Feb 09, 2016 2:08 pm



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