no Email

Please post here if you have problems with SpaceSys
You can also send us emails at support@3dea.hr or contact us directly by Skype username SpaceSys.Support
Tue Oct 21, 2014 3:58 am

  • I just bought it about 30 minutes ago and I haven't gotten an E-mail.
    nor was I asked for one
    jedclampet
     
    Posts: 42
    Joined: Mon Sep 22, 2014 7:52 am

Tue Oct 21, 2014 4:05 am

  • I mean I wasn't asked for my Email address.
    jedclampet
     
    Posts: 42
    Joined: Mon Sep 22, 2014 7:52 am

Tue Oct 21, 2014 9:09 am

  • Hi jedclampet, please accept our apology for the delay, we are experiencing some issues with Paypal notification servers. You should have received an automatic email with your product key and personalized download link. We will also PM you these details on this forum for your convenience. Thanks again for your support!
    madhatter
     
    Posts: 55
    Joined: Mon Jul 08, 2013 1:33 pm

Sun Oct 26, 2014 11:29 pm

  • Ok,
    Thanks but I still have not gotten the E-mail though I did use the PM you sent me.
    Just thought I would let you know
    jedclampet
     
    Posts: 42
    Joined: Mon Sep 22, 2014 7:52 am

Mon Oct 27, 2014 12:59 am

  • We will look at it in the morning, thanks for the update..
    User avatar
    Dalmat
     
    Posts: 134
    Joined: Thu Jul 04, 2013 1:25 pm

Sun Feb 28, 2016 8:20 pm

  • It might be, just a sec we are looking into it, sorry ! will contact you asap!
    User avatar
    Dalmat
     
    Posts: 134
    Joined: Thu Jul 04, 2013 1:25 pm

Sun Feb 28, 2016 8:40 pm

  • IvanoFFvew wrote:so i just bought the game, and applied for registration but have not gotten the email, and it has been 4 hours. Is the server down or something?


    Hi Ivano,

    Thanks for contacting us, we've just checked our server and everything seems to be in order. We've also checked our PayPal account but we could not find any record of your payment. If you have any kind of proof of your payment, please send it to support@3dea.hr and we'll try to help if we can.

    Best regards
    madhatter
     
    Posts: 55
    Joined: Mon Jul 08, 2013 1:33 pm



Return to Support




Information
  • Who is online
  • Users browsing this forum: No registered users and 3 guests
cron